Last updated · 28/03/2025

1. Use and processing of personal data

We inform you that personal data that may be provided through this website, as well as data you may provide in the future within the scope of your legal relationship with this entity, will be incorporated into our database.

2. Data protection information

Data controller: Frío y Calor J.C. Domínguez, Calle Tindaya, 21, 35500 Arrecife, Las Palmas. Email: [email protected].

Necessity of processing: Providing your data is mandatory for us to be able to respond to your contact request.

Purposes and legal basis:

Managing, administering and providing the requested services or products.
Better understanding your needs and adapting our services to your preferences.
Sending commercial communications through authorised channels.

Recipients: Some collaborating entities provide maintenance and hosting services under data processing agreements.

Retention period: We will keep your data as long as the processing relationship continues and deletion is not requested. Spontaneous applications are kept for a maximum of 2 years.

3. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability at any time by writing to [email protected]. You may also lodge a complaint with the Spanish Data Protection Authority (www.aepd.es).

4. Third-party service providers

This website uses the following third-party services, which may process browsing data (IP address, user agent, pages visited, performance metrics):

Vercel Inc. — hosting provider and content delivery network (CDN). Vercel processes technical data required to serve the website. See their privacy policy at vercel.com/legal/privacy-policy. Vercel Analytics and Vercel Speed Insights collect aggregated performance and visit metrics.
Google Analytics (Google LLC) — audience analytics service. Collects browsing behaviour data via cookies. See Google's privacy policy at policies.google.com/privacy and opt out at tools.google.com/dlpage/gaoptout.
Resend Inc. — transactional email delivery service. Contact form data (name, email, message) is transmitted to Resend for delivery. See their privacy policy at resend.com/legal/privacy-policy.
Cloudflare Inc. — CAPTCHA verification service (Turnstile) to protect the contact form against automated access. See their privacy policy at cloudflare.com/privacypolicy.

The legal basis for processing with these providers is the legitimate interest of the data controller in ensuring the security and proper functioning of the website (Art. 6(1)(f) GDPR), as well as the performance of a pre-contractual relationship for sending communications requested by the user (Art. 6(1)(b) GDPR).

5. Changes to this policy

We reserve the right to modify this policy at our discretion or in response to legislative or case-law changes. Continued use of the site after such changes will imply acceptance.

6. Applicable law

Any disputes arising from the use of this website will be governed and interpreted in accordance with the laws of Spain.